For families with someone in care
Know how her day went, even when you can’t be there.
KinAssist gives you and her caregivers the same view of her day. Staff jot down meals, sleep and visitors as they go, and you can check in from anywhere.
Tuesday
Slept well. Ate most of her breakfast and asked about the garden. Ellen came by at two and stayed until almost three.
Written by Rose O., her nurse
For most families, the only update is a quick phone call at dinnertime.
You ask how she’s doing, and a nurse who has been looking after a dozen other residents since breakfast tells you she’s fine. That’s usually true. But you hang up without knowing whether she ate lunch or if anyone stopped by to sit with her.
The staff would tell you more if they could. There just isn’t time to call every family with the details.
What families see
A typical Tuesday
Each update is a short note from whoever was with her at the time, written the way they’d say it on the phone.
6:50 a.m.
Slept through the night. Up before seven and asked about the garden.
Rose O., nurse
8:30 a.m.
Blood pressure 128/76, temperature normal.
Rose O., nurse
9:15 a.m.
Took her morning meds with no trouble.
Rose O., nurse
11:00 a.m.
Chair yoga in the activity room. She stayed for the whole class.
Tomas N., activities
2:00 p.m.
Her daughter Ellen visited until almost three. They went through old photos.
Front desk
6:30 p.m.
Ate most of her dinner and went to bed early.
Dolores A., nurse
Staff wrote all six of these in about two minutes over the course of the day.
The people caring for her write it down so her family can read it.
For nurses and aides
Adding an update takes a few seconds on the phone they already carry. There’s very little to learn, and they won’t have to repeat the same news to four different relatives in one afternoon. They write it once and everyone who needs it can see it.
For families
Check in whenever she’s on your mind, whether you’re on the train or up late at night. Her day is laid out in order, in the words of the people who were with her. And when you do call, you can skip the questions and just talk.
Why we built it
It started when someone in our family moved into care.
The hardest part for us was the time between visits. Whole days went by that we never heard anything about. The staff were kind and did good work, but nobody had time to call and tell us how she was doing.
So we built a way for nurses to share a quick update in a few seconds, and for families to read it whenever they want.
We think every family should be able to see how someone they love is being cared for.
For care facilities
When families can see how the day went, they call a lot less.
Your staff are already stretched thin and interrupted all day, and they’re the ones fielding calls from worried families. KinAssist lets them share the notes they’re already taking, so families can follow along without adding more paperwork.
Fewer phone calls
Families who can check the day for themselves don’t need to call for routine updates. When they do call, it’s usually about something that matters, and your staff spend less of the afternoon on the phone.
A clear record
Every entry shows who wrote it and when, and any later edits are logged. If a family member or a state inspector asks what happened, you can show them.
Quick to learn
Staff write short notes in their own words from their phone. Access follows the roles you already have, so staff see the residents at their facility and families only see their own relative.
We’re in a private pilot right now.
We’re starting with a small group of care facilities and families before we open it up more widely. If you’d like to be one of them, we’d love to hear from you.